Frequently Asked Questions

We accept all major credit cards (Visa, MasterCard, American Express), digital wallets (Apple Pay, Google Pay), PayPal, and cash on delivery. All online payments are secured with 256-bit SSL encryption for your safety.

You can modify or cancel your order within 10 minutes of placing it by calling our customer service at +1 (555) 123-4567 or through your order dashboard. After 10 minutes, the order enters preparation and modifications may not be possible.

Delivery is free for all orders over $30. For orders under $30, a flat delivery fee of $3.99 applies. We also offer express delivery for an additional $5.99, guaranteeing delivery within 25 minutes.

We currently deliver within a 12-mile radius of our restaurant location. You can enter your ZIP code on our delivery page to check availability. We're expanding our delivery zones monthly!

Yes, we offer a dedicated gluten-free menu with clear allergen information. Our kitchen has separate preparation areas for gluten-free dishes to prevent cross-contamination. Please notify us of any allergies when ordering.

Once your order is confirmed, you'll receive a tracking link via SMS and email. You can also log into your account on our website or app to see real-time updates including preparation status and driver location.

Absolutely! You can schedule orders up to 7 days in advance. During checkout, select 'Schedule for Later' and choose your preferred date and time. Perfect for planning meals for busy days or special occasions.

We offer a 100% satisfaction guarantee. If there's an issue with your order, contact us within 2 hours of delivery for a full refund or replacement. Refunds are processed within 3-5 business days to your original payment method.

Yes! We provide catering for events of all sizes - from office meetings to weddings. Our catering menu includes plated meals, buffet options, and custom packages. Contact our catering team at catering@restaurant.com for quotes.

Enter your promo code in the 'Promo Code' field during checkout. You can apply one promo code per order. All valid promo codes are automatically applied, and you'll see the discount reflected in your order total.