Privacy Policy

Welcome to Urban Grill House. We are committed to protecting your personal information and your right to privacy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries

1.1 Personal Data

The personal information we collect may include:

1.2 Automatically Collected Data

When you visit our website, we automatically collect certain information:

1. Device Information - Browser type, operating system
2. Log Data - IP address, access times, pages viewed
3. Cookies - Session management and preferences

2. How We Use Your Information

We use the information we collect for various purposes:

• ✅ Process and fulfill your orders
• ✅ Send you order confirmations and updates
• ✅ Respond to your comments and questions
• ✅ Send marketing communications (with your consent)
• ✅ Improve our website and services
• ✅ Comply with legal obligations

Note: We will never sell your personal information to third parties.

3. Data Security

We implement appropriate security measures to protect your personal information:

🔒 SSL Encryption
🔒 Secure Payment Processing
🔒 Regular Security Audits
🔒 Access Controls

4. Cookies Policy

Our website uses cookies to enhance your experience:

Types of Cookies We Use:

1. Essential Cookies - Required for website functionality
2. Analytics Cookies - Help us understand how visitors use our site
3. Marketing Cookies - Used to deliver relevant advertisements

You can control cookies through your browser settings.

5. Third-Party Services

We may share your information with trusted third parties:

• Payment Processors - Stripe, PayPal
• Delivery Partners - DoorDash, Uber Eats
• Analytics - Google Analytics

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

7. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

1. Posting the new policy on this page
2. Updating the "Last Updated" date
3. Sending an email notification (for significant changes)

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• 📧 Email: privacy@urbangrillhouse.com
• 📞 Phone: +1 (555) 123-4567
• 📍 Address: 123 Main Street, New York, NY 10001

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This privacy policy was last updated on January 1, 2025.